About The Pet's Family
Qian Hu The Pet Family (M) Sdn Bhd is the nation’s leading retailer of premium pet food, supplies and services. Established in 2004, the company currently operates 4 pet megastores under the name of “The Pet Family” across Malaysia, dedicated to pet lovers of all kind under one roof.
With a comprehensive range of pet-related products and store range from 6,000 to 10, 000 sq, ft, the megastores promise ultimate shopping experience for pet lovers with spacious environment, widest choice of products and excellent services.
The Pet Family carries more than 50 brands, covering 10,000 pet-related products including pet foods, medications and accessories under international brands. On top of that, the company also offering complete selection of pet supplies under dirrent sections in-store, namely Fish & Marine Life, Arowana, Small Animals, Reptiles & Exotic Animals, Dogs and Cats.
The Pet Family merchandise assortment is complemented by a wide selection of service, including grooming, obedience training and veterinary consultation. Our team of pet care consultants and certified grooming experts are always ready to provide customers the highest-quality services and professional consultancy.
To ensure customers’ satisfaction, the megastore has enhanced its strength by providing value-added service such as aquarium tank basic set up, pets grooming pick up service, home delivery, as well as organizing pet events from pet shows to seminars.